Production, Planning, and Expediting Clerks

Description

Coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. Duties include reviewing and distributing production, work, and shipment schedules; conferring with department supervisors to determine progress of work and completion dates; and compiling reports on progress of work, inventory levels, costs, and production problems.

Tasks

  • Examine documents, materials, or products and monitor work processes to assess completeness, accuracy, and conformance to standards and specifications.
  • Review documents, such as production schedules, work orders, or staffing tables, to determine personnel or materials requirements or material priorities.
  • Confer with department supervisors or other personnel to assess progress and discuss needed changes.
  • Revise production schedules when required due to design changes, labor or material shortages, backlogs, or other interruptions, collaborating with management, marketing, sales, production, or engineering.
  • Confer with establishment personnel, vendors, or customers to coordinate production or shipping activities and to resolve complaints or eliminate delays.
  • Record production data, including volume produced, consumption of raw materials, or quality control measures.
  • Requisition and maintain inventories of materials or supplies necessary to meet production demands.
  • Calculate figures, such as required amounts of labor or materials, manufacturing costs, or wages, using pricing schedules, adding machines, calculators, or computers.
  • Distribute production schedules or work orders to departments.
  • Compile information, such as production rates and progress, materials inventories, materials used, or customer information, so that status reports can be completed.
  • Arrange for delivery, assembly, or distribution of supplies or parts to expedite flow of materials and meet production schedules.
  • Contact suppliers to verify shipment details.
  • Maintain files, such as maintenance records, bills of lading, or cost reports.
  • Plan production commitments or timetables for business units, specific programs, or jobs, using sales forecasts.
  • Establish and prepare product construction directions and locations and information on required tools, materials, equipment, numbers of workers needed, and cost projections.
  • Compile and prepare documentation related to production sequences, transportation, personnel schedules, or purchase, maintenance, or repair orders.
  • Provide documentation and information to account for delays, difficulties, or changes to cost estimates.

Knowledge

Clerical
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Production and Processing
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Skills

Reading Comprehension
Understanding written sentences and paragraphs in work related documents.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
Talking to others to convey information effectively.
Time Management
Managing one's own time and the time of others.
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Coordination
Adjusting actions in relation to others' actions.

Abilities

Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Written Comprehension
The ability to read and understand information and ideas presented in writing.
Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
Written Expression
The ability to communicate information and ideas in writing so others will understand.
Near Vision
The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Work Activities

Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
Scheduling Work and Activities
Scheduling events, programs, and activities, as well as the work of others.
Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Coordinating the Work and Activities of Others
Getting members of a group to work together to accomplish tasks.
Monitor Processes, Materials, or Surroundings
Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Identifying Objects, Actions, and Events
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Interacting With Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Work Context

Face-to-Face Discussions
How often do you have to have face-to-face discussions with individuals or teams in this job?
Telephone
How often do you have telephone conversations in this job?
Indoors, Environmentally Controlled
How often does this job require working indoors in environmentally controlled conditions?
Electronic Mail
How often do you use electronic mail in this job?
Time Pressure
How often does this job require the worker to meet strict deadlines?
Work With Work Group or Team
How important is it to work with others in a group or team in this job?
Frequency of Decision Making
How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
Importance of Being Exact or Accurate
How important is being very exact or highly accurate in performing this job?
Exposed to Contaminants
How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?
Freedom to Make Decisions
How much decision making freedom, without supervision, does the job offer?

Interests

Conventional
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Enterprising
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Realistic
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Investigative
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Social
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Artistic
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Work Style

Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Initiative
Job requires a willingness to take on responsibilities and challenges.
Independence
Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Persistence
Job requires persistence in the face of obstacles.
Adaptability/Flexibility
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Self Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Achievement/Effort
Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Work Values

Independence
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Support
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Working Conditions
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Relationships
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Achievement
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Recognition
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Lay Titles

Advertising Dispatch Clerk
Aircraft Log Clerk
Airplane Dispatch Clerk
Alterations Workroom Clerk
Assignment Agent
Assignment Clerk
Back Shoe Worker
Batch Records Clerk
Beef Tagger
Billet Recorder
Box Estimator
Checker In
Clerical Production Worker
Computer Processing Scheduler
Computerized Mill Recorder
Control Clerk
Control Tower Operator
Copy Cutter
Crew Scheduler
Customer Services Coordinator
Cycle Counter
Data Processing Control Clerk
Dispatcher Clerk
Document Control Specialist
Document Controller
Ends Breakage Clerk
Engineering Clerk
Engineering Document Control Clerk
Expediter
Expediter Clerk
Expeditor
Extension Clerk
Fabric and Accessories Estimator
Flight Information Expediter
Follow Up Clerk
Food and Beverage Analyst
Formula Clerk
Frequency Checker
Gas Flow Regulator
General Manager (GM)
Inventory Analyst
Inventory Auditor
Inventory Control Specialist
Inventory Controller
Inventory Coordinator
Inventory Management Specialist
Inventory Planner
Inventory Technician
Jacket Preparer
Jewelry Estimator
Job Checker
Job Estimator
Job Spotter
Job Tracer
Kit Planner
Kitman
Labor Expediter
Line Up Worker
Load Planner
Locomotive Lubricating Systems Clerk
Logistics Clerk
Logistics Technician
Lot Worker
Lumber Estimator
Machine Stoppage Frequency Checker
Maintenance Data Analyst
Maintenance Scheduler
Manufacturing Planner
Master Scheduler
Material Control Clerk
Material Controller
Material Coordinator
Material Dispatcher
Material Expediter
Material Lister

National Wages and Employment Info

Median Wages (2008):
$21.03 hourly, $43,740 annual.
Employment (2008):
278,490 employees